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4 minConnectivity

Reset the router and reconnect

A clean customer-facing guide for restoring a home or office Wi-Fi connection.

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This guide hides sensitive details. Private fields, tokens, and account identifiers were blurred or redacted before it was shared with you.

Step 1 of 4
1

Check the router lights

Confirm the power light is solid and the internet light is either solid or blinking. If the power light is off, plug the router into a working outlet.

Do not press the reset pinhole yet. Start with a normal power cycle.

Agent-readable guide data is available as JSON at /demo/reset-router-and-reconnect/agent.json.

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