Record it once.
Then just send the link.
FixLink turns one support walkthrough into a clean, branded guide your customer can follow — with private details blurred automatically, and a built-in “did this fix it?” at the end.
Reset a saved payment method
- 1Open billing settings
- 2Verify the private
- 3Reset the saved payment method
The 100th time
You retype the same six steps into chat — again.
The leak risk
Screenshots quietly expose emails, tokens, and card numbers.
The silence
You never learn whether the customer actually got unstuck.
Four moves from walkthrough to fix link
- 1
Capture
Click through the fix in your browser. FixLink records the steps and screenshots.
- 2
Blur & clean
Sensitive fields are hidden and the steps are rewritten in plain, customer-ready words.
- 3
Send
Publish a branded link and paste the ready-made reply into chat, email, or your help desk.
- 4
Know
Customers tap “Yes, fixed” or “Not yet,” so you finally see what actually works.
Every fix link you send can pay you back.
Free guides carry a small “Made with FixLink.” When someone signs up from your link, your free account gets one more published fix link.
Start earning slots- Free plan starts with5 published links
- A viewer signs up+1 publish slot
- Paid plansunlimited links
- Footer attributioncredits you
Built for real customer screens
Recording happens on live accounts, so privacy can’t be an afterthought. FixLink hides sensitive fields the instant you hit record and keeps private values out of the finished guide.
Blur the moment you record
Password, email, card, and token fields are blurred before anything is captured.
Never the keystrokes
FixLink records clicks and structure — it never captures what customers type.
Redacted by default
Emails, long numbers, cards, and secrets become safe placeholders in the guide.
Blur anything, anytime
See something private on screen? One click hides it before it’s ever published.
Start with five. Earn more or upgrade when you’re ready.
Free
- ✦5 published fix links
- ✦+1 slot per credited signup
- ✦Click capture + auto-blur
- ✦Solved / not-solved feedback
Solo Support
- ✦Unlimited fix links
- ✦Custom brand + accent color
- ✦Remove the FixLink footer
- ✦Custom guide URLs
- ✦Views & feedback analytics
Team
- ✦Everything in Solo
- ✦Shared guide library
- ✦Folders & roles
- ✦Custom domain
- ✦Priority safety review
Good questions
How does FixLink keep customer data private?+
Capture runs in your browser through a Chrome extension that only touches the tab you’re on. Password, email, card, and token fields blur the moment you record, typed values are never captured, and emails, long numbers, and secrets are redacted into placeholders. You can also blur anything on screen with one click.
Do my customers need an account to open a fix link?+
No. Anyone with the link opens the guide and marks it solved or not — that frictionless sharing is exactly what makes FixLink spread.
What do I actually earn from referrals?+
When someone signs up from one of your fix links, your Free account gets one extra published guide slot. The starter limit is five, so three credited signups would give you eight published fix links.
Can I use my own brand and URL?+
Yes. Set a brand name and accent on every guide. Paid plans remove the FixLink footer, give you custom guide URLs, and on Team, a custom domain.
The next time you explain it, link it instead.
Your first fix links are free, forever. Build one in a couple of minutes.
Start free